From 3,500 Manual Invoices to Automated Operations — Across Every Property
2,800 hours saved annually. From manual AP processing to AI-assisted workflows handling complex multi-property operations.
Challenges We Solve
- HVAC failures in 45°C+ heat — unplanned downtime means immediate tenant complaints and revenue loss
- Manual work orders and dispatch delays eroding SLA compliance across multi-property portfolios
- Energy costs dominating budgets with limited visibility into cooling inefficiencies across properties
- Fragmented CAFM, BMS, ERP, and vendor portal data — no single source of truth
- AP reconciliation across hundreds of vendors with VAT compliance and cost code allocation
- Dubai Municipality, ESMA, and multi-emirate compliance reporting draining team productivity
What We Deliver
AI-Powered AP Reconciliation
UiPath Document Understanding processes vendor invoices 64% faster — extracting line items, matching to POs, allocating cost codes across properties, and posting journal entries to Oracle ERP. Handles hundreds of vendors with VAT compliance built in.
Predictive Maintenance Orchestration
IoT sensor data triggers automated work orders before equipment fails. In UAE, where HVAC runs 24/7 in 45°C+ heat, predictive maintenance cuts unplanned downtime by 35% and extends equipment lifespan — reducing the quarterly service cycle burden.
Utility Billing Automation
Automated extraction from utility provider portals (Du, Etisalat, DEWA), OCR processing of Arabic/English invoices, balance verification, and GL posting — for portfolios managing 3,500+ service records monthly.
Work Order Intelligence
From tenant request to technician dispatch in minutes, not hours. Automated classification, priority assignment, contractor routing, SLA tracking, and escalation — with real-time dashboards for multi-property visibility.
Energy Optimisation
Real-time BMS analysis identifies cooling inefficiencies across properties. Automated recommendations for chiller scheduling, variable-speed drives, and time-of-use rate optimisation — targeting 15–25% energy cost reduction.
Enterprise Integration & Orchestration
Workato connects your CAFM, CMMS, ERP, BMS, and vendor portals in real-time. Unified facility operations across dozens of properties without manual data transfer between systems.
Integrations
Platform
UiPath
Agent Builder, Document Understanding (IDP), Process Mining, Orchestrator, Action Center for human-in-the-loop approvals
Workato
CAFM/ERP/BMS orchestration, vendor portal connectivity, real-time data sync across property systems
Measurable Results
ROI you can track within 90-180 days.
64%
Faster AP processing through automated invoice reconciliation
35%
Reduction in unplanned downtime via predictive maintenance
15–25%
Energy cost reduction through BMS optimisation
Success Snapshot
Leading UAE Asset Management Company
Managing 80+ million sq ft across iconic properties including government landmarks, commercial complexes, and mixed-use developments. We automated utility billing reconciliation for 3,500+ service records — extracting from Du and Etisalat portals, OCR processing Arabic/English invoices, verifying balances, and posting journal entries to Oracle ERP with automated stakeholder notifications. Expanded to work order dispatch automation, technician SLA tracking, and vendor AP reconciliation across hundreds of subcontractors. Result: 64% faster AP processing, 2,800 hours saved annually, and audit-ready compliance documentation across multi-emirate operations.
How We Work
Discover & Baseline
Pilot (6-10 weeks)
Scale
Measure
FAQ
We manage government and iconic properties — can you handle the compliance requirements?
Yes. We automate Dubai Municipality, Abu Dhabi DMT, and ESMA-certified technician compliance documentation. Our workflows generate audit-ready reports for government property standards, including inspection schedules and safety certifications.
Our CAFM system doesn't integrate well with our ERP — can you bridge that?
That's exactly what Workato solves. We connect CAFM platforms (MRI Evolution, Focus, Maximo) to your ERP and vendor systems via API or RPA bridges. Real-time data sync without replacing any existing system.
How do you handle the UAE climate impact on maintenance?
We configure predictive maintenance schedules around continuous HVAC operation — quarterly service cycles, automated alerts when efficiency drops, and emergency repair workflows with SLA-tracked dispatch. Equipment in 45°C+ ambient needs a different maintenance cadence than temperate climates.
What about vendor management across hundreds of subcontractors?
Automated invoice capture, PO matching, performance tracking, and payment scheduling across your full vendor base. SLA compliance dashboards show which contractors are meeting targets and which need attention.
How quickly do we see ROI?
First automation wins in 6–10 weeks. AP reconciliation and utility billing typically show measurable time savings within 90 days. Industry benchmarks show 25–30% maintenance cost reduction and ROI within 6–12 months.
Ready for Faster, Smarter Facility Operations?
Join premier facilities companies already saving thousands of hours annually.